949-644-6533  9151 Atlanta Ave. # 6241 Huntington Beach, CA 92615
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Q & A for Passportphotonow.com
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How long does it take to get my passport photos back?

Once we receive a good photo from you our standard service takes 3-4 business days to put the photos in the mail. We do have a rush service for $9.99 and that will put the photos in the mail by the next business day.



Does your company offer expedited shipping services of the photos?

Yes, we offer USPS Priority mail (3-5 days) for an additional $7.99 and USPS Express mail (1-3 days) for $21.50. We also offer a rush service for $9.99 to put your photos in the mail by the next business day. The standard free shipping is 3-9 business days.



Can you do infant photos for United Kingdom?

Yes we can do infant photos for the UK. If you live in Orange county, CA we can come out to your house or office and take the photo with our mobile service. Or if you live out side of that area you can use our online service. All you would need to do is lay the infant on its back on a white black and take the photo from above. Then just upload it to our website. If there are any problems with the photo you send us we will reply to you by email and let you know how to fix them and then you would just attach a new photo to that email. Regards, Passportphotonow



If I need passport photos for multiple infants should I do all separate orders?

No, you can place all the different people on the same order by clicking + Add more photos.



I am taking a endorsed as a true copy photo on Monday to the Australian Embassy in Chicago. The official there gave me your details and said that I can bring the photo endorsed with me and order photos with you on-line and you will send them to the Consulate direct. The consulate officer said that he and you knew each other well. I can send the photo to you later this afternoon and will pay for a rush and delivery service to the Australian Consulate in Chicago. Will they receive it by Monday, Tuesday the latest? Thank you, Robert

Hello Robert, Yes that is correct, we send photos direct to all the Australian Consulates on a daily basis. If you pay the rush fee and then for expedited shipping today it would be there by Monday or Tuesday by the latest. - Bruce



If I order a rush digital file is that emailed to me so that I can get it printed up and then take it to the embassy on Monday? Robert

Yes we can do that for you but I would not recommend doing this as you can take the same digital file to 10 printing companies and you will receive 10 different quality prints. I can only guarantee the photos passing if we print the photos for you. - Bruce



I took several pictures of my wife for her Australian passport but I don't know which one is going to be good enough to use. If I upload more than one will you tell me which one (if any) is ok? I have to do two more sets for my son and daughter and it would help to know how to do it correctly. Thanks.

Please go ahead and just upload the one you think is the best picture. We will then review the photo and let you know if it will work or not with instructions on how to take a new photo correctly if needed. ~ Bruce



Hi, I need ONE USA visa photo to upload to US Embassy in Egypt application. I just need the photo emailed to me. I am located in Egypt and do not need the hard copy of the photos. How much do you charge for that service and how long does it take to be emailed back to me. Thanks.

Hello, The cost is $17.98 to have a photo emailed to you. The standard time is 3-4 business days to have it printed and email, but if you pay an additional $9.99 the email and photos would be sent by the next business day.



What is the fastest turnaround - if I upload a photo today (Oct 16) and use your "RUSH" service do I also need to add an option for mailing the photos like "Priority or Express USPS" or do I just select the RUSH ??

Our standard service time for an order to be printed and put in the mail is 3-4 business days and is sent via standard USPS mail. If you select "RUSH" service the photos will be printed and put in the mail by the next business day via standard USPS mail. If you want to upgrade your shipping to have the mailing process faster then you would also need to pay for Priority or Express USPS.



I wanted to use this service for my Jamaican passport since I tried countless of time to get it done at Walgreens and CVS but all got rejected. What would I have to do in order to send the picture to you. For instance do I need to take it on a white background of would you be able to adjust it for m when taken. Just please give me a breakdown of all I need to do. Thank You

Hello, To send the photo to us you would just upload your photo and pay for the service that you need. To take a good photo please see our webpage "How to take a passport photo" Here is the link: https://www.passportphotonow.com/how-to-take-a-passport-photo.html If you have any other questions please ask. Regards, Bruce



Hi, I need a Visa Photo for my Fiancee living in the Philippines. It is for an application for a Fiancee Visa (I-129F), going to the USCIS for processing of the Visa if accepted. What is the best way for me to get her photo to you to make the Visa Photo to be sent to me in Florida?

Hello, You would just need to take a photo according to our webpage "How to take a passport photo" then place an order through our website. Regards, Bruce



I am applying for e-tourist visas to India for myself and my two children. The applications require .jpg passport-quality photos of each of us, which are not available by normal means (the drugstores, etc.). Would you be able to take such photos and provide me with .jpgs on a thumb drive? I would like to get the applications submitted this coming week (week of January 2nd). We are leaving on 1/14, and I need to apply for the visas no later than 1/10. Thank you.

Yes, we can make .jpg files for your India e-tourist visa's. When placing your order though our website you can select us to email you the file, have us mail you a CD with the file on it or you can do both. Let me know if you have any other questions. ~ BruceHallstrom Passport Photo Now



Can you send photos overseas? I need photos sent to Japan.

Yes, we send photos anywhere in the world.



Hello, a friend of mine needs a Canadian Passport. I have a small photography business and she wants me to take the photo for her, but I have no way to print it and size it correctly according to the Canadian specs. Am I allowed to send the digital file into you to have you print them for me even though they are someone else's photo?. WHose name goes on the back...mine, or your companies? IN other words, can your company legally print and size the passport photos for someone who used another photographer to take the photo, and NOT themselves. PLEase advise. THanks, G. Gehret

Hello Gehret, Yes, that is what we are here to do. You would take a good photo, upload it to our site and we will print it correctly to pass the Canadian Governments strict requirements. You would then just write your studios address on the back of the photo and date it. Let me know if you have any other questions. regards, Bruce



Hi! I live in Huntington Beach and require a photo of my 7 month old child for an Australian passport application. I see in your Q&A section that you can come to my home to take the photo, is this still possible? Is there a fee associated with this service? Thank you, Jessica

Hello, Yes this is still possible and the cost is $60.00 to take the photo. ~ Bruce Passport Photo Now



Hello Do you make german required. passfotos?

Hello, Yes, we make German Passport photos. Here is a link to our webpage with all the requirements; https://www.passportphotonow.com/germany-passport-photo.html Let me know if you have any other questions. Regards, Bruce Hallstrom Passport Photo Now



Hi, I need photos formatted for an Irish working visa. Do I just need to send you photos taken with my smart phone using the Irish passport photo guidelines and then you format it for me? Will it be in jpg format? Thanks, Danyelle

Hello, That is correct, you can also read our "How to take your Passport Photo" webpage for more information about taking a photo. Yes we will send you a .jpeg file. Bruce - Passport Photo Now



I need a Canadian citizenship photo first and then a passport photo. Walgreens took my U.S. passport but they cannot do the Canadian size. Can I have them take the picture but not crop it, can I use that for you? If so, do I then scan the picture to send to you? What resolution and what format? What about all the language on the Canadian site about photographer Identification? George Sullivan (Now in Florida but formerly Yorba Linda)

Hello George, You can have Walgreen's take the photo but they would need to save the original un-cropped digital file from the camera on a CD or Thumb drive or you. A scanned photo will not work. The bigger the file size the better. If you have a camera you can also take your own photo. For tips on taking you own photo go to our webpage "How to take a Passport photo"



Hello! I am a permanent Resident of Canada with effect from March 10th,2017 landed at Edmonton AB. I and m wife did not receive our PR prior departure to USA hence we are required to obtain PRTD. We are permanent Resident of USA too. Can you take two photographs each for us as per specification mentioned in the letter( I will bring the letter with me) Please confirm that you can also arrange to obtained the PRTD for us. We have filled up the forms and attached relevant copies of other documents. Please revert back to me at the earliest. My. Ontact info : 1-248-4xx-xxxx Thanks and regards, Ehtesham M.

Hello Ehtesham, Yes we can make your photos for the Canadian Permanent Resident Card, from the photos you take with your camera. We do not arrange anything for you to obtain your PCR. Bruce Passport Photo Now



Can a six year old girl wear a head band when getting her photo taken?

No, she can not wear a head band, hat or scarf. You can put the hair back in a ponytail, braids or down out of the face.



I need to print 2 photos for my Mom of her Canadian permanent Residents Card. 1> Once I upload the digital photo of my Mom to your website, can you print your name and address together the date on the back on the photo? 2> How long will it take for me to receive the 2 photo?

Yes we make Canadian Permanent Resident Card Photos. Yes we will hand write our address and the date the date on the back of the photo. Here is the link to our web page; https://www.passportphotonow.com/canadian-permanent-rc.html The standard time is 3-4 business days to put the photos in the mail. You can pay for rush services and shipping if you like.



I have the new iPhone 7S . My digital camera is an old cannon sure shot. Probably over 10 years old. Will it really be better than portrait setting on the 7S. This will be for an Australian passport renewal. Thank you

Please try it with both. We will let you know if the photo is good enough before we print it. More then likely the 10 year old Cannon will take a better photo then your iPhone. Passport Photo Now



Hi,I have digital photos of my family of 4 and we need them for the Canadian permanent resident visa. I reside in Sydney Australia,how soon can we get the passports mailed and delivered and how much would it cost to have 4 copies for each person. NB: we have had anoda photographer edit these photos and we submitted but it didn't meet specification. Would really appreciate if you can help us. Thank you

Hello, Yes we can help you with your Canadian Permanent Resident photos. The cost is $14.99 for each set of 4 photos. If you pay the $9.99 Rush fee we will have the photos in the mail by the next business day. You can also chose to upgrade your shipping to get it there faster. Let me know if you have any other questions. Regards, Passport Photo Now Bruce Hallstrom



I have a Samsung Galaxy 5. Can I use its camera to take a photo?

I would say that 97% of all phone cameras including the Galaxy 5 can not make a good enough quality photo to pass for a passport photo requirerments. All you need is any hand held point and shot digital camera with a built in flash to take the photo. Even a 5 year old camera will be better then any phone camera.



Australian passport renewal in process but photos have been rejected....they recommended your service. Could you please advise on camera settings for best results.. I have a Nikon SLR digital. I have also just had a terrible experience with the USPS...lost my passport for four weeks sent two day priority...needless to say I an concerned about using them now as time is crucial. Do you offer FEDEX? Thanks for your reply, Belinda Rohn

Belinda, Please set your camera to all the highest setting for resolution and quality. Also make sure the flash on your camera fires when you take the photo. We only use USPS and will email you the tracking number if you select Priority mail services. We have used USPS for years and have had great results.



I am renewing my NZ passport online so instead of printing the photo can you e-mail it back to me?

Yes, we can email you your photo but you will still get two hard copies mailed to you. The total cost would be $17.98



i had a picture recently done at wal-mart. im sure everything but the correct sizing for my canadian passport is correct. since i only have the actual picture and not a jpeg of it, can i scan the picture from my printer and upload a jpeg that way?

We must have the original digital file to make any passport photo. A scanned photo will not work either. It must be the original digital file out of the camera. Passport photonow



Hello! Will you able to fulfill the specific, following photo requirements for a Canadian passport renewal: "The following information must be included on the back of one photo: The name of the photographer or studio; The full physical address of the photographer or studio where the picture was taken including the unit and street number, street, city, province, country, and postal code; and The date the photos were taken."

Yes we do all of this for you, but after 10 years of never having any problems there is one person at the Canadian consulate that has just started rejecting photos because they were printed online. So there is now a chance it can be rejected. Passportphotonow



do you put their name, address and the date that the picture is taken on the back of the photo?

If the country you need your photos for need the address and date on the back, yes we will do that.



My background keeps coming out yellow ... any suggestions?

Don't worry about that we will lighten up the background when we print it.



I need to renew my 3 year old Irish Passport are you able to give me passport photos the correct sizing

Yes, we know all the requirement of the Irish government and guarantee the photos will pass. Passportphotonow.com



I need picture print for Canada temporary resident visa and US I-485 for me and my wife where should I go who can provide me digital picture so I can send you.... any suggestion... I am in buffalo NY appreciate your response... Thanks Mansoor

You can try one of the big box store that take passport photos. I would first call them to verify they will give you the original digital digital file on a CD or thumb drive. A scanned photo will not work. Or you can take the photo using your regular hand held digital camera that has a built in flash. See our sample photo page on our website for how to do it yourself.



We need an Australian passport photo for our son Ben. We are in Nashville. Should we try and take a photo with my iphone 6 on a white background and send it to you or would we be better getting a usual US passport photo from Wallgreens. We also have a good cannon SLR but hardly ever use that these days. Alternatively is there someone in Nashville we could go to? Thanks Simon

Hello Simon, Your best option would be to use your Cannon DSLR, as that will give you the best digital file. Once you have placed the order and if the photo is not good enough we will send you an email letting you know what the problems are and how to fix them. You then would just take another photo and replay to that email and attach the new digital file to it. We will do that until you get us a good enough photo. Bruce Passportphotonow



You say you can come to my home - do you take photos in San Diego.

Sorry, We only have our mobile service in Orange County CA.



I was wondering, can you mail photos directly to a consulate for me, instead of shipping them to me, then me having to ship them? It would save lot's of money and time.

Yes, we do that all the time. You just need to put the Consulates address with the contact name in the Ship to portion of our order form (Step 2).



Any chance you can courier photos to Maun, Botswana? I have been trying for three weeks, and no one here is capable of getting the passport photos done for the right dimensions for the Australian Passport. PLease let me know what charges would be applicable and the time frame. thanks

Yes, we can mail your completed Australian Passport Photos anywhere in the world you need them sent...



Hi, I would like to order for Malaysia passport photo, but however I found that the photo requirement in your webpage is not consistent with the latest requirement of Malaysia passport photo. Below is the requirement I downloaded from the Malaysia immigration website: - 2 recent identical photographs taken in front of plain white or off-white background • 35mm x 50mm • Size such that the head is between 25mm –30mm from the bottom of the chin to the top of head Please kindly clarify before I put my order. Thanks!

Please go ahead and place the order for Malaysian Passport photos and put these requirements in the comment on the first step when placing the order.



i see now that u recommend NOT using an iphone camera to take the shot My digital camera is quite old a Sony Cybershot , 10.1 mega pixels. Will this be adequate? So very grateful for your assistance. getting Auusie Passport photos in the US has been a nightmare in previous experiences!!!

Yes that will be adequate. Just make sure the camera is set to all its highest setting and that the flash fires when you take the photo.



hi, I have previously used your service for my canadian passport and was super pleased with the results. I would like to use your service for citizenship applications for my children. I believe that the sizes are the same but the stamp on the back does not have the guarantor signature just the following name of photographer and studio, studio address and date they were taken in case they are different from passports here are the photo requirements ( 2 identical photos/each child) 1) must be printed on quality photographic paper 2) info above on back 3) against plain white or light colored background 4) the frame size must be at least 35 X 45 mm 5) the size of the head, from chin to crown must be between 31 and 36 mm is this something you can do ? I have the pics ready thanks, Alexander Beeser

Hello, The Canadian Passport photos are not the same size and have different requirements from the Canadian Citizenship photos. Yes we can make Canadian Citizenship photos for you and know exactly what needs to be done to make them pass. ~ Bruce



I have read the Canadian passport pictures guidelines and I am fine with overall guidelines and have a suitable camera. My question is the size ranges (very specific) and whether I need to do trial/error to get in that size range or you adjust(electronically) to get them there? I will be taking these pictures for 3 of us, any other advice you can offer would be appreciated. Please let me know, thank you

Hello, We will adjust your photo to the correct size for you. Please upload us your full size file unaltered through our website and we will do what is needed. Please our sample photo page for other photo tips.



Hi , Are you able to do passport photos for Angola? The country is not listed on your webpage. Thanks Tanya

Yes, We can make passport photos for Angola or any other country.



Do you do Canadian Permanent Resident Card photos? They are not the same as passport photos. This is the guide link. http://www.cic.gc.ca/english/information/applications/guides/5445ETOC.asp#photo

Yes, we do Canadian Permanent Resident card photos. When placing the order you will have the choose to select them.



Do you send two separate cut pictures or are they side by side?

We cut the photos individually, unless you request us not to.



I do not have a digital file of a passport photo, but have the actual photo from a local camera store. Can I mail you the actual passport photo and you can make it fit the specifications for an Australian passport?

No, I am sorry but I have to have the original digital file that came from the camera that took the picture. A hard photo, scanned photo or a photo of a photo will not work.



Hi, I am looking for someone that can make Canadian Visa photos (35mm x45mm) and I am having a hard time finding somebody. There's four of us and we need 2 each (total 8) with the photographer info on the back including our names and date of birth. Is it possible for you to make them for us and we receive in a timely manner. Please let me know if its possible. Kind Regards, Norah.

Yes, we make Canadian Visa photos everyday. The only thing we need to put on the back of the Visa photo is the date the photo was taken on one photo. Canadian Citizenship and Passport photos both need the photographers information, not the visa are you sure it is the Visa photo you need? Regards, Bruce Passportphotonow.com



Hi there, I have a photo of my son that would be a suitable passport photo for him if it weren't for the background. Is it possible that you can you change the background to white so that I can use it for a passport photo? I need it for an Australian passport. Thanks

Yes we will adjust the background so it is white.



i need a photo with a light blue background, do you do that? To apply for a Costa Rican identity card (cédula) for the first time, you must personally submit the following documents to the Consulate: Two colour photographs (3.5 cm high by 3 cm wide) with light blue or blue background. Child Identification Card (Tarjeta de Identificación de Menores or TIM)

Hello, Yes, we can make those photos for you exactly like you need them for the Costa Rican ID card. Please place the order and put any photos specification you have in the comment box. Thank you, Bruce Hallstrom Passportphotonow



we are renewing my wife's united kingdom passport and need photos . can we come to you to have photos taken rather than uploading ours 949-xxx-xxxx

Hello, If you do not want to use the online service for $9.99 we have a mobile service that will come to your home or office for $60 for the first person and then $40 for each additional person. Both services are guaranteed to pass the UK standards. Hours of operation: Monday - Friday 9:00am to 5:00pm pst Regards, Bruce Hallstrom Passport Photo Now



Hi, I need to order some passport pictures for my son who will be studying abroad. Unfortunately, he is out of the country right now. I had him take a picture of himself and send them to me. How do I know if the pictures will be suitable?? Sincerely, Carol Anne

Hello Carol, Once we receive your order you place online and before we print it, we will evaluate your photo for quality. If it is not good enough we will send you an email with information on how to fix your photo. We will do this until we get a good photo from you. Regards, Bruce Hallstrom Passport Photo Now



Hello! I was wondering if you do Certificate of Eligibility photos for Japan. It has to be a 3 x 4 cm photo. I cannot find anyone to do them for me in my state.

Hello, Yes we can make them for you. When ordering just select a Japanese passport photos and please put all information about the size you need in the comment box and we will make your Japan Certificate of Eligibility photos. Regards, Bruce - Passport Photo Now



Hello, The photo that I took with a digital camera is 886 KB. Will that be sufficient? Thank you

Hello, With out seeing the digital file it is hard to say. Put generally we need at the least a 1MB file. The bigger the file the better. Bruce



Hi I need photos for the UK Visa. I want to upload the photos but what about background. They have some specific requirements. Can you adjust the background according to what they need. Thanks

Yes, we will adjust the background to match the specification of the UK government.



I notice your phone is in the "949" area code where I live. Can I come to your office to have my Australian passport renewal photos taken? I have an appointment at the Australian Consulate Tuesday, May 10.

Unfortunately, we do not offer an in office service. We have two options our online service for $9.99 and a mobile service for $60.00. Both are guaranteed to be accepted. - Bruce



Hi, I have a photo that I took with my iphone 6 of my 5 week old daughter that I want to use for an Australia passport. i'm worried that it might not be a high enough resolution. If I send over the photo will I be contacted for a new photo if the resolution isn't high enough? Thank you, Sara

Hello, Yes, if your photo you send in not good enough we will contact you via email to let you know what the problems are and how to fix them. We will not print anything unless it will be accepted by the government it is needed for. - Bruce



What do I do about red eye? It's for an Australian passport.

Don't worry about red eye we will take care of that when printing the photo.



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